Global Privacy Policy

Last Revised: Jul 05, 2024

We adopt this privacy policy to inform Vsdio users and website visitors about the purpose, type and extent of personal information processing. Our websites and services are constantly being revised and improved.

Please read our privacy policy carefully to understand how we collect, use, protect or handle your personally identifiable information.

By using any Vsdio service, you confirm that you have agreed to the Terms and Conditions, reading and understanding this Privacy Policy.

1. What personal information? we collect from Vsdio visitors

When registering on Vsdio, you will be asked to enter your name, email address and password to complete the registration.

The email address that will be used to send notices about the Vsdio website to the user. These messages include for example login data, information, notifications, etc. The user always has the option to unsubscribe from newsletters and individual module notifications.

Information you share with us in connection with surveys, contests or promotions.

When you use our services, we collect analytic information regarding your and your customers' use of the website. This includes: IP address, web page you visited prior to visiting a User or our website, information about your browser, network or device (such as browser type and version, system operator, internet service provider, preference settings, unique device ID and language, and other regional settings), information about how you interact with the service (such as timestamps, clicks , scrolling, browsing time, search, transactions, loading time, and issues you may encounter, such as loading errors).

We collect your information from when you register on our website, place an order, sign up for our newsletter, fill out a form or enter information on our website. We automatically collect information when you use our services or Users websites (including technologies such as cookies).

2. Your Content

You are responsible for any content contained in your website such as images, videos, audio files, design elements, logos, fonts, text and more.. We are not responsible. responsibility for any of your content. We are also not responsible for content that has been lost as a result of using Vsdio, it is your responsibility to keep it safe and to make regular backups of your content. We do not track what content has been used in the site and we are not responsible for anyone violating the terms and conditions, but we reserve the right to remove harmful content or even terminate account.

You own all intellectual property associated with your account such as images, videos, audio files, design elements, logos, fonts, text, and any other documents or files created by you. you create and have on your website. You provide Vsdio with non-exclusive, royalty-free, immutable, interchangeable rights to the content of your website, in order for us to provide you with the Vsdio service.

We may choose to feature your site within our site. We may also feature your website on the theme page, the customer sections of our website or on our social media accounts.

3. How do we use your information?

We may use the information we collect from you when you sign up, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website or use certain features. other features of the website in the following ways:

To personalize your experience and allow us to deliver the type of content and product services that interest you most.

To enable us to better serve you in responding to your customer service requests.

To quickly process your transactions.

For administration of our website and for internal operations, including troubleshooting.

To improve our services by analyzing behavior in the platform and website and providing a better user experience. We often do this based on anonymous, pseudo- or aggregated information that is not focused on you personally.

To periodically email products and services that may interest you and improve your overall experience with the platform.

To contact you after correspondence (live chat, email or phone enquiry)

To ensure the security and integrity of our services.

As part of our efforts to keep our website safe and secure and monitor for actual or suspected fraudulent activity.

To comply with applicable legal requirements, such as taxes and other government regulations and industry standards, contracts and law enforcement requirements.

4. How do we protect your information?

Your personal information is contained behind secured networks and is accessible only to a limited number of people who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information is encrypted through Secure Sockets Layer (SSL) technology. We implement a series of security measures when users place an order to enter, submit or access their information to maintain the safety of your personal information. All transactions are processed through a vendor where available (credit card payment processor,.. ), not stored or processed on our servers.

5. How do we share your information?

Vsdio users' data will not be sold to third parties. We will not share or transfer any personal information without your express consent, unless:

We have a legal obligation to do so

To perform contractual services for Vsdio users

6. Your rights

You may access, update, change or delete personal information (or End User information) directly in your account or by contacting us at privacy@vsdio.com to require the required changes. You can exercise your other rights (including deleting your account).

You have the right to opt out of receiving email marketing materials by changing that option in your Account Settings.

Please note that, for technical reasons, there may be a delay in removing your personal information from our systems when you ask us to delete it. We will also retain personal information to comply with the law, protect the rights of us and others, resolve disputes, or enforce our legal terms or policies, to the extent permitted by law. permitted under applicable law.

7. Content on your website

All information that you include on your website is generally viewable by other internet users. We therefore recommend that you be careful and responsible with any personal information and confidential data you publish on your website.

Since Users may return to us after account inactivity, we do not immediately delete your personal information. Instead, we keep your personal information for a reasonable amount of time, so it will be there for you if you come back.

8. Administer access to your website

Admin members are not allowed to access the admin section of your site, except in the case of customer service at your request or bug tracking.

We use cookies to:

Authenticate you - cookies help us verify your account and automatically log you into your website from the same browser.

Understand and save user preferences for future visits.

Ad tracking

Aggregate aggregated data about website traffic and site interactions to provide better site tools and experiences in the future.

Third party services may use cookies to help you sign in to their services from our services. Any such use of third-party cookies is governed by the third-party's policies.

9. Update Privacy Policy

We will update this Privacy Policy from time to time to reflect changes in technology, the law, our business, or any other reason we determine is necessary or appropriate. . As we make changes, we will update the effective date at the top of the privacy policy and post it on our websites. If we make material changes to that information or the way we handle personal information, we will notify you (for example, by posting a notice of the changes on our website. us before they go into effect or directly send notice to you).

We encourage you to check back periodically to review this privacy policy for any changes since your last visit. This will help ensure you have a better understanding of your relationship with us, including how we handle your personal information.